We realize that returns and exchanges are a part of purchasing process and we do our best to make it as easy as possible. If you are not 100% satisfied with your purchase, you can return your order to Rywire within 30 DAYS. Returns must be unused, in a state of brand new condition, and in its original packaging. Special order, Custom, Clearance, and Used items are excluded. As part of our 30 day return policy, all returns will need to be received within 30 days of the purchase date.
Once your return is received and inspected (usually within 72 hours of receipt), your store credit or refund will be processed within 7 business days.
If Rywire part was purchased from a 3rd party dealer, please contact the dealer for all exchanges and warranty support as well as any technical support that may be needed. This includes missing items, incorrect parts received, or installation assistance.
Please note that shipping costs are excluded and a 20% restocking fee may be applied.If you need to return or exchange an order, please have your order number ready (found under My Account or by clicking the "Review orders / track packages" link in the footer below) and call us at:
PHONE: (240) 479-9473
Email Address: [email protected]
